If an emergency does occur, ProTech's 24-hour Customer Monitoring Center is right there to dispatch the help you need.
Utilizing a complete network of monitoring centers provides layers of protection for your family and your home. If your connection ever gets interrupted, another center takes over instantly. Each Customer Monitoring Center is fully prepared and equipped to handle any situation.
When an alarm is signaled, it automatically triggers a call to the Customer Monitoring Center. A trained professional calls your home to further assess the situation. At the same time they are contacting the proper emergency services to send help right away.
Around the clock protection for your home and your family...that's peace of mind, that's ProTech. ProTech’s 24/7 Monitoring System is simultaneously redundant. Other systems send the call to a primary center first…if there is an outage or other problem then your call is forwarded to a secondary call center. ProTech delivers your call to two remote call centers at the same time. This eliminates any possibility of delay in sending emergency personnel due to an outage or problem at one call center.